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CEO
Director — Rowan Burgess
  • Refined Commerce has extensive experience working with leading Magento and Shopify retailers
  • Design and Development
  • Start in 4-5 Business Days
  • Magento, Hyvä and Shopify
Rated excellent, 4.9 average

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How we work

Our goal is to provide the most professional, comprehensive and rapid ecommerce services at affordable rates that are simply unachievable by typical digital agencies

  • 18+

    Years working in the ecommerce industry, we know the Magento, Adobe Commerce and Shopify platforms inside out

  • 40+

    Platform migrations beween Magento and Shopify, and from others such as WooCommerce, Shopware, BigCommerce, SquareSpace and more

  • 100+

    Projects delivered, earning us an unmatched wealth of knowledge and experience with the Magento, Adobe Commerce and Shopify platforms

What makes us special

about-image
Low overheads and a streamlined, time-tested process allow us to deliver projects that not only elevate our clients businesses well beyond their competition, but we can also accommodate a wide range of budgets - something typical Magento and Shopify agencies simply cannot compete with
Director — Rowan Burgess

The process

Our goal is to provide the most professional, comprehensive and rapid service possible at affordable rates that are simply unachievable by typical digital agencies

  • 1.Discovery and Planning

    We begin with a thorough discovery phase to understand your business goals, target audience, and specific requirements. This stage involves detailed consultations, competitor analysis, and market research to create a strategic plan that aligns with your vision and objectives.

  • 2.Design and UX

    Our team creates wireframes to outline the website's structure and layout. We focus on a clean, intuitive design that enhances user experience. This step includes developing a visual style guide that reflects your brand's identity and ensures consistency across all pages.

  • 3.Development and Integration

    Using the latest Magento 2 version, we build the website's core functionalities, integrating essential features such as payment gateways, shipping modules, and third-party extensions. Our team ensure the site is robust, scalable, and optimised for performance.

  • 4.Content Creation and Management

    We collaborate with you to create compelling, SEO-friendly content that engages visitors and improves search engine rankings. This includes product descriptions, blog posts, and multimedia content that align with your brand's tone and messaging.

  • 4.Testing and Quality Assurance

    The solution is rigurously tested before handed over to you for review and further testing. Once we’re all happy with the solution, we schedule a launch date.

  • 5.Launch and Training

    Once the website passes all quality checks, we proceed with the launch. Our team provides comprehensive training to the client's staff, ensuring they can manage and update the site efficiently. We also offer ongoing support to address any post-launch issues and facilitate continuous improvement.

  • 6.Improve, promote, grow

    Post-launch, we monitor the website's performance and user feedback to identify areas for improvement. Our team provides regular updates, security patches, and optimisation services to keep the site running smoothly and effectively meeting business objectives.

Who says
you can’t have it all?

We offer the perfect balance between agencies and freelance developers; we aren’t bound by typical agency overheads and limitations, but we retain that passion and professionalism. We’re a team of Magento and Shopify specialists producing some of the most refined ecommerce stores in the UK and beyond

Typical Agency

  • Usually lots of collective experience

  • Professional outfit, commercially responsible

  • Generally good availability and reliability

  • Resource capacity for big/complex projects

  • Full service, industry network covering all ecommerce services

  • Expensive, large overheads

  • Slow to deliver

  • Too many contact points(account managers project managers etc)

  • High staff turnover, loss of knowledge

CEO
  • A single and consistent point of contact

  • Cost effective, hugely competitive rates

  • Professional outfit, commercially responsible

  • Resource capacity for big/complex projects

  • Multi-skilled, well established, experienced team

  • Quick, agile and flexible

  • Can be an extended part of your team

  • Full service, industry network covering all ecommerce services

  • Great reliability and availablility

  • Decades of extensive collective experience

  • No outsourcing

Freelance Developer

  • Quick, agile delivery

  • Can be an extended part of your team

  • Cost effective

  • A single and consistent point of contact

  • No outsourcing

  • Higher risk, lack of commercial accountability

  • Limited capability and capacity

  • Can be unreliable

  • Can be inexperienced

  • Lack of system and comms structure

  • Can be unprofessional

  • Lack of support and continuity

CEO
Director — Rowan Burgess

Let's plan a meeting to review your objectives

Regardless of our compatibility, I'll provide a valuable second opinion and recommendations on optimising your ecommerce site for success