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CEO
Director — Rowan Burgess
  • Refined Commerce has extensive experience working with leading Magento and Shopify retailers
  • Design and Development
  • Start in 4-5 Business Days
  • Magento, Hyvä and Shopify
Rated excellent, 4.9 average

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From Lagging to Laser-Focused

LaserMaster specialises in laser cutting, metal folding, fabrication, machining, and processing. Their services cover various materials, and they stock most thicknesses to meet customer needs promptly
  • Industry

    Manufacturing

  • Location

    UK

  • Platform

    Shopify

The Premise

Lasermaster came to us after a frustrating experience with a previous agency. Their existing website was a relic of the past, riddled with outdated design, clunky functionality, and a user experience that sent potential customers running for the hills. Sales were stagnant, and Lasermaster's brand image was suffering. The outdated layout and lack of mobile optimisation created a poor first impression and didn’t reflect Lasermaster’s reputation for quality and innovation in laser cutting solutions. They needed a solution that would not only meet modern standards but also elevate their brand to reflect the high level of professionalism they bring to their work.

Refined Commerce to the Rescue!

We stepped in to completely revamp Lasermaster’s online presence, creating a responsive, modern, and visually engaging website on Shopify. Through strategic design and a user-friendly layout, we enhanced product visibility and simplified the purchasing process, allowing customers to find and purchase laser cutting solutions with ease. Our work resulted in significant improvements in both customer engagement and online sales, as the new site showcased Lasermaster’s products and services in a way that truly represented their quality. By building a site optimised for speed, usability, and aesthetic appeal, we turned their website into a powerful tool for growth, boosting their credibility and driving measurable sales increases.

Going the Extra Mile

Drawing inspiration from Lasermaster's precision-focused approach to metalwork, our design team crafted a bespoke visual language that elevates their digital presence. We developed a series of custom icons that perfectly capture their specialized services - from detailed laser cutting and metal fabrication to precise folding and welding processes. These meticulously designed icons maintain a consistent stroke weight and geometric style, creating a cohesive visual system that guides visitors through Lasermaster's service offerings.
CEO

Let's plan a meeting to review your objectives

Regardless of our compatibility, Director Rowan Burgess provide a valuable second opinion and recommendations on optimising your ecommerce site for success

Online Easy Order

At the heart of Lasermaster's new website is our innovative "Easy Order" system, engineered to transform the complex process of custom metal fabrication into a seamless digital experience. This system empowers users to specify dimensions, shapes, and finishes directly on the website, making it simple for customers to visualize and order precisely tailored metal pieces. With an intuitive interface, the Easy Order tool guides customers through the customization steps, providing real-time updates on design changes and pricing, ultimately enhancing user experience and making custom orders seamless and efficient. All powered by the flexible Shopify platform.

Intuitive Design

Leveraging Shopify's robust platform capabilities, we architected an intuitive navigation system that streamlines access to Lasermaster's comprehensive service catalogue. The reimagined menu structure organises their diverse offerings - from precision laser cutting and metal folding to welding and finishing services - into logical, easy-to-browse categories with clear visual hierarchies. We implemented a custom mega-menu solution that allows users to quickly scan all available services at a glance, complete with descriptive icons and brief service summaries. The mobile-responsive design ensures this sophisticated navigation system works seamlessly across all devices, while strategic internal linking throughout the site helps users naturally discover related services. By incorporating smart breadcrumbs and persistent navigation elements, customers can effortlessly explore Lasermaster's full range of metal fabrication capabilities without ever feeling lost in the process.

A Shining Success

By harnessing the power and scalability of the Shopify platform, we were able to deliver a website that not only reflected Lasermaster's brand excellence but also empowered their customers and streamlined their business operations. The new "easy order" system and intuitive navigation have resulted in a significant increase in sales and customer engagement. Lasermaster is now perfectly positioned to capitalise on their online potential, leaving the frustrations of the past behind and embracing a bright future powered by Shopify.
CEO
Director — Rowan Burgess

Let's plan a meeting to review your objectives

Regardless of our compatibility, I'll provide a valuable second opinion and recommendations on optimising your ecommerce site for success