The no-nonsense Magento, Hyvä and Shopify experts
ecommerce web agency
. Scale your project faster, more affordably and avoid common agency headaches
Total Fishing Tackle
Outstanding service! Our website looks fantastic and functions perfectly
Supadance
Highly skilled team! Delivered a sleek, user-friendly site on time
Dormeo UK
Impressive work! They transformed our vision into a stunning website
NAMES
Professional and efficient. Our site has never been better!
Bad.no
Great experience! Exceptional design and seamless functionality.
Moonraker
Excellent support! They exceeded our expectations in every way
AIDA Shoreditch
Creative and reliable. Our site stands out beautifully now
Crew Ready
Fast and effective! Our new website is a huge hit with users
Everything stone
Superb quality! The website is modern, fast, and user-friendly
Millie Mackintosh
Top-notch developers! Our website traffic increased significantly
Who says
you can’t have it all?
We offer the perfect balance between agencies and freelance developers; we aren’t bound by typical agency overheads and limitations, but we retain that passion and professionalism. We’re a team of Magento and Shopify specialists producing some of the most refined ecommerce stores in the UK and beyond
A single and consistent point of contact
Cost effective, hugely competitive rates
Professional outfit, commercially responsible
Resource capacity for big/complex projects
Multi-skilled, well established, experienced team
Quick, agile and flexible
Can be an extended part of your team
Full service, industry network covering all ecommerce services
Great reliability and availablility
Decades of extensive collective experience
No outsourcing
Our ecommerce services
Refined Commerce has extensive experience working with some of the world's most popular ecommerce platforms and maintains close partnerships with industry leading ecommerce services
Development
Our certified Magento and Shopify developers create world-class exciting and future-proof stores simply unrivalled by the competitionAgency Support
Managing clients and developers can be difficult, your client’s trust and satisfaction can suffer as a result. We help resource agencies to deliver high quality work at rapid speedDesign
Stand out from the competition with a beautifully unique website. We only produce fully bespoke designs tailored to your brand. No off-the-shelf themes here!Support & Maintenance
Ensure your website is in the best condition possible to maximise performance and sales with our ongoing support and maintenance packagesMigrations
Seamlessly migrate from any platform Shopify, Magento or Adobe Commerce. We’re certified experts and will handle everythingI’m ready to discuss your project right now
Ensure your website is in the best condition possible to maximise performance and sales
Ambitious brands
we've proudly served
A peak at some of our most succesful projects that we're thrilled to showcase
Powering your ecommerce goals with over 17 years of industry experience
- Cut costs
A super streamlined process with low overheads means we can pass on those cost savings for you
- Deliver faster
With a lean team of serious specialists, we deliver work far quicker than a typical agency
- Reduce fricton and frustration
No account managers, just a single point of contact for all your needs
- Know you’re in safe hands
With decades of industry experience, your business couldn’t be in safer hands
What makes us special
Trusted by store owners
and agencies worldwide
- Amy Cook
Easy to work with and very knowledgeable. Answers all my questions quickly and actions all tasks professionally. Would definitely recommend!
- Naveed Khan
High quality service and super-fast response times. We've been working with Rowan for 2 years now and his knowledge and expertise has been vital for our online business growth. The other outstanding quality he has is his response time, especially in emergency situations
- Kirsty
Extremely professional, polite and friendly gentleman. He really knows his stuff and was able to teach me- a complete novice how to set up and maintain my e-commerce shop.
- Amy Cook
Working with Rowan has been easy. He is straight to the point and manages to break down each area of the website so that it's a simple discussion every time. Rowan has helped me with 3 projects so far and will be starting the fourth shortly.
- Phil Battersby
Easy to work with and very knowledgeable. Answers all my questions quickly and actions all tasks professionally. Would definitely recommend!
Very very happy!!
- Sarah Turnbull
Fantastic service. Real attention to detail and care taken every step of the way. Did a lot of complicated Magento development for us. Will definitely use again.
- Kat Braganza
Highly recommended Magento web developer. Experienced, efficient, good communication, good advice given, looking forward to working together moving forward.
Frequently Asked Questions
Didn't find the answer to your question?
What platforms do you specialise in for ecommerce development?
We specialise in developing and maintaining ecommerce websites on Magento 2, Adobe Commerce, and Shopify platforms, providing tailored solutions to meet your business needs.
How do you approach the design and development process?
We start with a detailed consultation to understand your goals and requirements. Our process includes planning, design, development, testing, and launch, followed by ongoing support and optimisation.
Do you offer ongoing support and maintenance?
Yes, we provide comprehensive support and maintenance services post-launch, including updates, performance monitoring, security patches, and technical assistance to ensure your site remains optimised.
What makes your agency different from others?
We focus on delivering high-quality, customised ecommerce solutions with a client-centric approach. Our team of experts ensures that each project is handled with the utmost professionalism and attention to detail, providing exceptional results tailored to your specific needs.
How do you ensure the security of the ecommerce sites you develop?
We implement robust security measures, including regular updates, security patches, and adherence to best practices, to ensure your site remains secure and protected against threats.
Do you offer SEO services for ecommerce sites?
Not directly. We work with trusted SEO partners that provide these services to our clients.
How do you handle project timelines and deadlines?
We use detailed project management methodologies, clear timelines, and regular progress updates to ensure all projects stay on schedule and meet deadlines.
Can you customise themes for Magento and Shopify?
Every Magento, Adobe Commerce or Shopify website webuild is uniquely bespoke, aligning with your brand to elevate your business above the competition.
What is your pricing structure for ecommerce projects?
Our pricing is project-based, considering the scope and complexity of each project. We offer competitive rates that reflect the high quality and expertise of our services.
How do you handle urgent project requests?
We allocate resources efficiently to manage urgent project requests, ensuring timely delivery while maintaining high standards of quality and performance.
Can you provide references from other clients?
Yes, we can provide references and case studies from other clients we have successfully partnered with, demonstrating our ability to deliver high-quality results.
Where are you located?
We're based in London, but we work remotely with clients across the globe.
Are you able to meet clients?
When necessary (and when budget permits), we're happy to travel to visit clients in person for discovery meetings and review sessions.
What sort of clients do you work with?
We work with clients local, national and even international.
No Magento client is too small or too big. We’ve helped many start-ups on tiny budgets get to where they want to be online with the Hyvä theme, all the way to clients turning over £200m+ per year online.
How do you manage tasks?
We believe as a client you should have full visibility of progress, which is why we typically implement a task management platform like Asana that you have full access to.
That means you know what’s happening when, what’s being worked on and what to expect next. Communication regarding tasks is kept in the right place so it’s easy to keep track.
Let's plan a meeting to review your objectives
Regardless of our compatibility, I'll provide a valuable second opinion and recommendations on optimising your ecommerce site for success
