We secure, upgrade, build and support Magento stores, and tell you plainly when it is time to move.
Refined Commerce builds, upgrades and maintains Magento Open Source, Adobe Commerce and Mage-OS stores for merchants in the UK and Ireland, from small independent shops to enterprise estates: security, upgrades, Magento 1 migration, audits, development, support and Business Central integration. One senior team and one point of contact, at £80 an hour.
Three close relatives. The one you use decides your support dates, your licence bill and some of your options.
Magento Open Source
Our usual advice
Licence
Free
Fixes for 2.4.6
Ended 11th August 2026
Fixes for 2.4.7
Regular support to 31st May 2027
Suits
Almost every store, from a start-up to an enterprise estate
Our usual advice, and what we run for most merchants: a supported release, ideally 2.4.8 or 2.4.9, kept patched.
Adobe Commerce
Licence
Paid licence from Adobe
Fixes for 2.4.6
Extended to 31st August 2027; security-only to 31st May 2028
Fixes for 2.4.7
Extended to 31st May 2028
Suits
Merchants already committed to Adobe's wider product range
Worth knowing
A substantial annual licence fee that rises with your sales
Most of its extra features can be added to Open Source with modules or custom work
With a capable agency, Adobe's own support adds little day to day
The same code underneath, and we work on it gladly. We have yet to see a store where the licence paid for itself; the same money spent on development usually does more.
Mage-OS
Licence
Free, community maintained
Fixes for 2.4.6
Its own release calendar
Fixes for 2.4.7
Its own release calendar
Suits
Open Source merchants who would rather not have Adobe's dates set the roadmap
Extensions and themes carry across. It suits some stores, not all.
Design and Hyvä build for a British dance-shoe maker selling worldwide, with ongoing development and support.
Passes Core Web Vitals on mobile
LCP1.3 s
INP112 ms
CLS0.01
Core Web Vitals, real-user data (Chrome UX Report), mobile, 28 days to 31st October 2026. Marks show Google's thresholds.
Read the case study
… Security was a top priority for us and he answered all our questions and is always on hand when updates are urgent. Whilst I know Rowan has many clients, he makes us feel like we are his only client which speaks volumes in itself. …
£80an hour, plus VAT. One rate for every merchant, with no account-management fee. Ad hoc or on a monthly retainer.How pricing works
1
A free first look
The free health check: one page on where your store stands, read from its public pages. Nothing is accessed or tested.
Within two working days
2
A plan and an estimate, in writing
What we found, what we would do about it and what it is likely to cost, once we have examined the store. Larger scopes are refined as the detail is agreed.
Before anything starts
3
Staging first, then live
Work is done on a copy of the store and tested there, then deployed at a quiet time with a way back.
Throughout
4
One itemised invoice a month
Each piece of work listed with its own price, whether you work with us ad hoc or on a monthly retainer.
Monthly
Questions merchants ask before they choose.
Is Magento still worth choosing in 2026?
For many stores, yes. Magento remains strong where catalogues are complex, pricing differs by customer group, several stores share one admin, or an ERP sits behind the shop. It costs more to maintain than a hosted platform, so it earns its keep only when you use that depth. If you do not, we will say so and show you the Shopify route.
What is the difference between Magento and Adobe Commerce?
Adobe Commerce is the paid edition of Magento, with extra features, a licence fee and longer support for each release. Magento Open Source is the free edition most UK stores run. The code, releases and upgrade path underneath are the same, so every service on these pages applies to both.
How do I find out which Magento release my store uses?
The free health check reads it from your public pages and tells you, with the support date and PHP version, within two working days. If you have admin access, the release number is also shown in the footer of the Magento admin.
What happens when our release loses support?
Adobe stops shipping fixes for it. On Magento Open Source, 2.4.6 received its last fix on 11th August 2026, and Adobe's September bulletin APSB26-138 lists 2.4.6 as affected with no fix for it. Until you upgrade, fixes have to be backported by whoever maintains the store.
Do you work on stores another agency built?
Yes, and most of our Magento clients came to us that way. We start with a read-only look at the code, the hosting and the patch state, and you get a written picture of what you have before anything is changed or estimated.
What size of Magento store do you work with?
Every size. We have helped start-ups on small budgets get trading on Magento with Hyvä, and we work on stores turning over many millions of pounds a year online. The senior team and the single point of contact are the same for both; what changes is the size of the plan.
Are you still supporting Magento 1?
Yes. We can keep a Magento 1 store patched and trading while you plan, and we move Magento 1 stores to Magento 2 with the catalogue, customers, orders and search rankings carried across. Our Magento 1 to Magento 2 migration page sets out how.
Can you migrate our store to Magento from another platform?
Yes. Moves to Magento from WooCommerce, OpenCart, PrestaShop, a bespoke system or an older Magento follow the same plan: the data is mapped and moved in rehearsals, every indexed URL is redirected, and the new store is tested on staging before the switch.
Do you build custom Magento modules and integrations?
Yes. We write modules to Magento's coding standards and connect stores to ERPs, warehouses, payment providers, couriers, marketplaces and marketing platforms. Where a well-supported module already does the job, we will tell you, because it is usually cheaper. See Magento development.
Do you work on B2B Magento stores?
Yes: customer-group pricing, company accounts, quotes, quick order, credit limits and catalogues that differ by customer. Most of it can be built on Magento Open Source with modules and custom work, without the Adobe Commerce licence.
Do you host Magento stores?
No. We work with the specialist Magento hosts and will recommend one that suits the size and traffic of your store, then manage the server with them on your behalf. You hold the hosting contract, so you are never tied to us by it.
Do you handle Magento SEO and design?
Technical SEO is part of our work: speed, structured data, redirects, canonical tags and crawl health. Design is done in-house for the stores we build. For content marketing, link building and paid media we introduce specialist partners.
Can you train our team to use Magento?
Yes. We show your team how to manage products, categories, content, promotions and orders on your own store, and we write short guides for the tasks you do most.
Find out which release you are on and where it stands, free.
Give us the address and we will read what the store already shows the world: release, support status, PHP, headers, hosting and any sign of a hijack. One page, by email, within two working days. Nothing is accessed or tested.
Magento Open Source, Adobe Commerce and Mage-OS stores
No login, no access, no obligation
Written by a person, not a scanner
Free store health checkOne page, by email
What you receive
Example reportMagento Security and Upgrade Health Check
example-store.co.ukNeeds attention
Platform
Magento Open Source 2.4.4-p3
Adobe support
ended 12th April 2025
PHP
8.1, end of life 31st Dec 2025
Frontend
Luma
Security headers
2 of 6 present
Hijack indicators
none found
What we would do first. Apply the outstanding security fixes, then plan the upgrade to a supported release.