A chat box on the store
- What it is
- A widget answering visitors' questions
- Who sees it
- Visitors
- What it needs
- A search and product pages that already work
- Our view
- Fit one later if you still want it
We do not lead with it.
AI in your store, done for you, with you, or by your own team with us beside you.
AI is changing how ecommerce stores are built and maintained, and merchants should not have to work it out alone. We use it on every piece of work we do, we set it up for merchants who want to do more themselves, and we stay answerable for the store either way. Five services for Magento, Adobe Commerce, Hyvä and Shopify merchants in the UK and Ireland, with every output checked by a person.
Start from the job. Each route leads to a page that says what is included and how it is priced.
Senior engineers with AI tooling on every task.
Descriptions, attributes and translations from your own data.
Search tuned on what your customers actually type.
Product data that agents can read, compare and trust.
Your team makes the changes; we set it up and oversee it.
Tell us about the store and we will say where AI would help most.
Most merchants start with the delivery that is already part of all our work, and add the others as the store needs them.
They are not the same, and only some of them pay today.
We do not lead with it.
Already in every piece of work we do, and something we set up for merchants.
Early and moving. We say so.
Measured facts about stores this team has built. None of these figures is a claim about AI.
for the main content to load on a phone at OutdoorLiving.ie, measured by Google on real customers.
Chrome UX Report, p75, 28 days to 31st October 2026on Google from 23 reviews, quoted on these pages word for word.
Read the reviews on Googleattack requests stopped in front of one store in twelve months, before they reached Magento.
Total Fishing Tackle, to 11th November 2026
A full redesign and Hyvä rebuild for a tackle retailer selling across the UK and worldwide, with ongoing development.
A Hyvä rebuild grown into a multi-store estate for an Irish garden retailer, with ongoing development.
Core Web Vitals, real-user data (Chrome UX Report), mobile, 28 days to 31st October 2026. Marks show Google's thresholds.
Hyvä build for dormeo.co.uk and dormeo.ie, designed mobile first around how people choose a mattress.
Core Web Vitals, real-user data (Chrome UX Report), mobile, 28 days to 31st October 2026. Marks show Google's thresholds.
… Every time I’ve emailed them, they’ve been incredibly responsive with quick replies, clear answers, and genuinely helpful support. It’s rare to find a company that communicates this well. The quality of their work is second to none. Everything they’ve delivered has been polished, professional, and done to a very high standard. You can tell they really care about the end result and take pride in what they do. …
A free first look: tell us the store and what you want from AI, and get findings, a plan and an estimate in writing. On Magento? Start with the free health check.
Within two working daysWhat we found, what we would do about it and what it is likely to cost, once we have examined the store. Larger scopes are refined as the detail is agreed.
Before anything startsWork is done on a copy of the store and tested there, then deployed at a quiet time with a way back.
ThroughoutEach piece of work listed with its own price, whether you work with us ad hoc or on a monthly retainer.
MonthlyIncreasingly, yes, and we help merchants do it. We set up the foundations with you (a repository, a staging copy, a deployment pipeline with a review step), your team makes changes with AI tooling, and a senior engineer reads what is deployed, holds the risky changes and steps in when something breaks. See your team, AI and us.
It changes what an agency is for. AI lets a merchant's own team do far more of the everyday work; what it does not bring is years of judgement about payments, security, upgrades and what breaks a trading store. We think the useful agency is the one that helps you do more yourselves and stays answerable for the store.
Three different things get sold under the name: a chat box on the storefront, AI in how the work is done, and AI as a buyer through shopping agents. Most of what pays today is the second and the plumbing for the third: engineers working faster, product data written from your own sources, search tuned on real queries, and structured data agents can read.
No. We have not measured a conversion uplift or a time saving in a way we would stand behind, so you will not find one on these pages. What you will notice is work coming back sooner and costing less, and your own analytics tell you the rest.
Yes. Product content, search, agent readiness and oversight apply to Magento, Adobe Commerce, Hyvä and Shopify stores. Only the loading and the platform plumbing differ.
No. Engineering work does not need customer personal data, and product content is written from product data. Code and logs are worked on with AI tooling under commercial terms that do not use them to train models.
Rarely first. Most of what a storefront assistant answers is a search that should have worked and a product page that should have said it. Once those are right, an assistant has something to stand on; we will fit one if you still want it.
Give us the address and we will read what the store already shows the world: release, support status, PHP, headers, hosting and any sign of a hijack. One page, by email, within two working days. Nothing is accessed or tested.
What we would do first. Apply the outstanding security fixes, then plan the upgrade to a supported release.