Magento and Adobe Commerce development.

Features, integrations and fixes by senior engineers, usually started within days.

Development for Magento Open Source, Adobe Commerce and Mage-OS stores: custom features, integrations and fixes, built by senior engineers only and tested on staging first. For merchants of every size with a list of things the store should do. Work with us ad hoc or on a monthly development retainer.

For
Merchants on Magento with a backlog the current team cannot clear
What it is
New builds, features, integrations and fixes by senior engineers
Price
Ad hoc, invoiced monthly, or a development retainer
First step
The free health check, then tell us what you need

Does your backlog look like this?

What merchants tell us before the first ticket.

  • Every small change takes our agency three weeks and comes back as a quote for a sprint.

    What it usually means

    The overhead is bigger than the work. With a senior engineer and no layers in between, a small change stays a small change.

  • We get an invoice every month but cannot tell what it was for.

    What it usually means

    An invoice should list each piece of work you asked for, with its own price. Ours does.

  • The integration with our warehouse breaks and nobody notices until customers ring.

    What it usually means

    It was connected but never monitored. Failures need a queue, a log and an alert that goes to a person.

What we build and fix.

Six kinds of work, all by the same senior engineers.

  • Features

    Custom modules, checkout changes, B2B pricing, configurators, promotions logic and admin tools.

  • Integrations

    ERP, order management, payment, shipping, marketing, search and feeds, connected and monitored.

  • Fixes at the cause

    Errors in the logs, stalled indexers, broken emails and silent imports, fixed and written up.

  • Frontend on Hyvä or Luma

    Templates, CMS blocks and components on whichever frontend you use, as a Hyvä Silver Partner.

  • Code review and takeover

    A read of the code before we change it, with risky customisations named.

  • Deployment done properly

    Built and tested on staging, deployed at a time that suits your trade, and reversible.

The same store, with and without us.

Without us
  • Small changes queued behind someone else's sprint
  • Invoices you cannot trace to a piece of work
  • Changes tested on the live store
  • Integrations that fail without anyone knowing
  • An account manager relaying messages
  • Code no one else can maintain
With Refined Commerce
  • Work usually started within days, not at the next sprint
  • Every piece of work itemised on your invoice
  • Built and tested on staging before it goes live
  • Failures queued, logged and alerted to an engineer
  • One point of contact, who knows the work
  • Code to Magento's standards, in your repository

From request to live.

The same steps for a small fix and a six-week integration.

  1. Step 1: The free health check

    Send us the store address. A senior engineer reads its release, support status, PHP, headers, hosting and any sign of a hijack.

    Within two working days
    Access we need
    None. Publicly served pages only; nothing is tested.
    What you receive
    One page by email, with no obligation.
  2. Step 2: You tell us what you need

    In your own words, by email. We ask what we need to and write it up with clear acceptance criteria.

    Same day
    What you receive
    A written summary of the task, for you to confirm.
  3. Step 3: An estimate where you want one

    Small requests are simply done. For anything larger, the engineer who will do the work gives you a written estimate first.

    Within two working days
    Access we need
    Read access to the repository and a staging copy.
    What you receive
    A written estimate before work starts.
  4. Step 4: Built and tested on staging

    Done on a copy of your store and tested against the acceptance criteria and the money paths it touches.

    In order of priority
    What you receive
    Written progress updates on longer pieces.
  5. Step 5: You check it, then we deploy

    You try it on staging, then it goes live at a quiet hour with a way back.

    At a time agreed with you
    Access we need
    Deployment access to the live store.
    What you receive
    A note of what changed, and the work itemised on your next invoice.

Work we take on, and work we send elsewhere.

Specialist depth rather than breadth. If what you need is on the right, we will say so and introduce someone good.

We do this

  • Magento Open Source, Adobe Commerce and Mage-OS backend development
  • Hyvä and Luma frontend work
  • Integrations with ERP, payment, shipping, marketing and search systems
  • Checkout, B2B, pricing and catalogue logic
  • Performance, patching, upgrades and security hardening
  • Taking over and tidying code other teams have left

We introduce a partner for this

  • Paid media, PR and brand campaigns
  • Photography and video production
  • Hosting itself: we work on Hypernode and other specialist Magento hosts, and recommend, but do not host
  • Platforms other than Magento, Hyvä and Shopify

Is this the right service for your store?

This is for you if

  • You use Magento Open Source, Adobe Commerce or Mage-OS and have a list of things to do
  • You are planning a new Magento store, small or large
  • You need integrations built and then monitored
  • You want senior people, not a team you have to train

If your situation is different

We price the work, not the clock.

This service
Each request priced as a whole, with an estimate first where you want one.
How you pay
Ad hoc, invoiced at the end of the month, or as part of a monthly retainer.
Our rate
£80 an hour plus VAT, the same for every merchant.
Never charged
Account management, or the first look at your store.

Ad hoc or a development retainer: your choice.

Ask for work as you need it, and everything requested in a month is itemised on one invoice at the end of it, each piece with its own price. Or agree a monthly development retainer and have a senior team working through your list every month. Larger pieces, such as a new build or an integration, are estimated in writing as a project. There is no account-management fee on any of them.

  • A written estimate first, where you want one
  • One itemised invoice a month
  • Projects estimated in writing, payment spread
What happens first
  1. We confirm access and check the staging copy works.
  2. The work is read against the code, the logs and the release you run.
  3. You get an estimate, or a question, in writing before anything else is done.
How our pricing works

Proof, from real stores.

Total Fishing Tackle: a category page of the live store on desktop
Total Fishing Tackle on a phone
Fishing tackle, UK and worldwideMagento 2 and Hyvä

Total Fishing Tackle

A Hyvä storefront built and developed for a fishing tackle store with more than 11,000 products.

… Every time I’ve emailed them, they’ve been incredibly responsive with quick replies, clear answers, and genuinely helpful support. It’s rare to find a company that communicates this well. The quality of their work is second to none. Everything they’ve delivered has been polished, professional, and done to a very high standard. You can tell they really care about the end result and take pride in what they do. …

Billy HolmesWebsite Manager, Total Fishing TackleGoogle review

Why merchants bring this work to us.

About Refined Commerce
  • 2008

    On Magento since its early releases

    Decades of collective experience across Magento 1, Magento 2, Adobe Commerce, Hyvä and Shopify. Very little about your store will be new to us.

  • 1

    Point of contact, and senior engineers only

    You deal directly with the founder. No juniors learning on your store and no account managers between you and the people doing the work.

  • 5.0

    On Google, from 23 merchant reviews

    Small stores and large ones, described in their owners' words. The reviews are quoted on this site word for word.

Questions merchants ask about this.

How do you price a piece of development work?

Each piece of work is priced as a whole, on what it takes: its complexity, the expertise it needs and how urgent it is. Small requests are simply done and itemised on your monthly invoice; for anything larger you get a written estimate first, from the engineer who will do the work. Our rate is £80 an hour plus VAT.

Who actually does the work?

Senior engineers who have worked on Magento for years, not juniors learning on your store. There is no account manager or project manager between you and them: you have one point of contact, who knows the work and answers your questions directly.

Can you work on a store that someone else built?

Yes, and most of our development work is on stores we did not build. We start with a read-only look at the code, the hosting and the patch state, so that we understand what we are changing before we change it. Where the existing code makes a task harder than it should be, we say so and explain the options.

Do you build custom modules or install extensions?

Whichever is right for the task, and we tell you which and why. A well-maintained extension from a vendor who will support it through the next release is often the better answer. Where nothing fits, we write a module to Magento's coding standards, with the source in your repository.

Which integrations have you built?

Payment providers, cross-border selling, order management and ERP systems, email marketing, address lookup and site search, among them Mollie, Global-e, Orderwise, Klaviyo, Loqate and Klevu, and Microsoft Dynamics 365 Business Central with our partner n.vision. If your system has an API, the question is how it should connect rather than whether it can.

Is Hyvä development the same thing?

It overlaps. Backend features, integrations and fixes are the same work whichever frontend you use. Theme and frontend work on Hyvä has its own page under Hyvä development, because the toolset is different and we are a Hyvä Silver Partner.

Do you build Magento stores from scratch?

Yes. New stores are built on the current supported release with a Hyvä storefront, designed around your brand and your catalogue. Start-ups with small budgets and established retailers both begin the same way: a conversation, then a written plan and estimate.

Can we hire a Magento developer from you for a set period?

In effect, yes. A monthly development retainer gives you a senior team working through your list every month, without recruiting, managing or covering holidays. It can be increased, reduced or paused as the list changes.

Do you work for other agencies?

Yes. We work alongside design, marketing and other development agencies, under our own name or white-labelled under yours, on single tasks or whole projects.

New to us? The free health check is a good first look at the store.

Give us the address and we will read what the store already shows the world: release, support status, PHP, headers, hosting and any sign of a hijack. One page, by email, within two working days. Nothing is accessed or tested.

  • Magento Open Source, Adobe Commerce and Mage-OS stores
  • No login, no access, no obligation
  • Written by a person, not a scanner
Free store health checkOne page, by email

5.0 from 23 Google reviews

Free, with no obligation. We read only what your store serves publicly; nothing is accessed or tested, and it is not a security guarantee. Privacy notice.
What you receive
Example report
Magento Security and Upgrade Health Check
example-store.co.ukNeeds attention
Platform
Magento Open Source 2.4.4-p3
Adobe support
ended 12th April 2025
PHP
8.1, end of life 31st Dec 2025
Frontend
Luma
Security headers
2 of 6 present
Hijack indicators
none found

What we would do first. Apply the outstanding security fixes, then plan the upgrade to a supported release.

Free health check